Choose from the help topics below or review our Frequently Asked Questions.
Your question may be asked frequently. Click the question to display the answer.
If you're using a phone app like Bubbler GPS or SWTracker, polling does not apply to you. These apps send SpotWalla location information regularly and automatically.
The satellite-based tracking devices do not automatically report their positions to SpotWalla. Instead, SpotWalla periodically asks SPOT or Garmin if new messages exist for a device. This is known as polling.
Generally, SPOT and Garmin devices are polled once every 10-12 minutes. If the device does not produce a new message for more than 24 hours, the device is polled once every 30 minutes. When a new message arrives, SpotWalla will poll the device every 10 minutes again.
If the device's configuration changes, it will be polled immediately.
First question to answer is, where will your travels take you? If you plan on visiting remote areas of the globe, then you'll need a satellite-based tracking device. If your travels will be local or wherever cellular service is available, then one of the phone-based apps will turn your smart phone into an adequate and capable tracking device.
SpotWalla supports these devices...