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SpotWalla's Terms of Service

SpotWalla.com ("SpotWalla") is the website of SpotWalla Systems, Inc ("the Company"). Please read and familiarize yourself with this User Agreement. If you have any questions or concerns about this document or anything else related to SpotWalla or the Company, the best way to contact us is via email: SpotWalla Support .

Terms of Use

SpotWalla is a secure personal location management system. It is a paid-for service and is offered to the public and corporate entities alike.

The Company reserves the right to change these terms and conditions at any time. Your use of SpotWalla indicates your acceptance of the terms and conditions in this document.

Limitation of Liability

You agree that you will hold harmless the Company and its officers, directors, employees, and volunteers from all claims arising out of or related to your access or use of, or your inability to access or use, SpotWalla or other websites to which it is linked.

In no event will the Company be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Privacy Policy Statement

SpotWalla employs Google Analytics to collect information about each visitor's domain name; information on the pages accessed and visited; the amount of time spent on SpotWalla; as well as other analytical information.

At no time and under no circumstances is your personal information knowingly shared with third-party companies or individuals.

SpotWalla uses cookies for session tracking and to enhance your over all experience while using SpotWalla. These cookies are harmless. We recommend allowing cookies from SpotWalla, but that decision is entirely yours.

The Company does not partner with nor have special relationships with any ad server companies.

General Use & System Behavior

SpotWalla makes a concerted effort to be a good steward of the resources used on your behalf. This includes, but is not limited to, the message interfaces for SPOT and InReach devices. If your device is producing new messages, it will be polled about every 10 minutes. When it has not produced a new message in a 24-hour period, the device will be polled about every 30 minutes.

Memberships

Each user is required to have an active membership. When a membership expires, SpotWalla:

  • will not poll any devices;
  • will not allow trips or tracks to be viewed;
  • will disable the family viewer;
  • will not update a user's location on any location page they may have joined; and
  • prevent any other meaningful activity from occurring.

There are a number of membership levels. The primary differences between the levels are the number of active daily devices allowed and capabilities the user can carry out. These levels include:

  • Individual
  • Family
  • Business
  • Elite
  • Platinum

Refer to the SpotWalla home page for more information regarding each level.

Funding and Payments

SpotWalla is not a subscription service. Why? Because we don't care for subscriptions. If you want to use SpotWalla, purchase the appropriate membership and have fun. When your membership is about to expire, we'll send an email about the impending expiration, but it's each user's responsiblity to maintain an active membership... or not.

Currently, SpotWalla supports payments through Stripe, Paypal and by check. Stripe and Paypal can and will charge processing fees and, potentially, taxes.

Communications

SpotWalla will not SPAM you. You cannot opt out of emails that are sent at your request or those emails sent when SpotWalla attempts to make you aware of potential issues with your account. For instance, password-reset emails and membership expiration emails.

SpotWalla also sends periodic newsletters with important news and information about what's happening in SpotWalla. You can opt out of these emails in your profile.

Your Data

SpotWalla will not delete your data even if/when your membership expires.

There are a number of actions you can take that affects your data. For instance, you have the ability to delete individual messages or even purge your device of all its messages. You can also cancel your account which will remove all your data. However, we do keep track of the email address used to create your account.

And of course you can contact support and ask us to cancel your account.

Refunds

Membership fees are not refundable. However, SpotWalla will consider a refund when/if requested. This is a manual, time-consuming process so a $5 refund fee will be applied. Any remaining funds will be returned to the original form of payment or a check will be mailed.